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Cloud
Dedicated, fully-managed cloud service with zero ops and elastic scaling. Ideal for enterprise users from production workloads without ops.
Starting from $199 / mo
Monthly subscription
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1 – 32 CPU
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4GB – 128GB memory
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Starting from 250GB SSD storage
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Daily backup, 2 versions
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Up to 20 team members
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Enterprise support, within 1 business day
Timeplus Enterprise Pricing
Timeplus empowers real-time streaming analytics affordable for any organization.
Self-Hosted
Self-managed, easy to deploy, run and scale from the edge to the cloud. Ideal for enterprise users requiring flexible deployment and advanced configurations.
Annual subscription
Self-Hosted | Cloud | |
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Subscription | ||
Term | Annual | Monthly |
Monthly cost | Custom | Starting from $199 USD |
Payment options | Credit card, AWS Marketplace, PO | Credit card, AWS Marketplace |
Specs | ||
Computing | Custom | Up to 32 CPU |
Memory | Custom | Up to 128GB |
Resource type | Custom | Dedicated |
SSD storage | Custom | Starting from 250GB |
Data backup | Custom | Daily, 2 version |
Support | ||
Uptime SLA | Custom | 99.5% |
Support method | Email/Slack/Zoom, within 4hrs, and dedicated customer success engineer | Email/Slack, within 1 business day |
Compare Our Plans
Self-Managed, Deploy Your Way
Specs
Custom computing, memory, resource types, SSD storage, and data backup
Support
Custom uptime SLA; dedicated customer support engineer; email, Slack, and Zoom support within 4hrs
FAQs
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How many users can I have in my workspace?For self-hosted on-prem deployment, you can have unlimited users in your Timeplus workspace. We charge based on the volume of data processed and stored, as well as the computing resource.
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What kind of support and training do you offer?For self-hosted customers, we offer support via Zoom, email, and Slack from dedicated customer success engineers. To help you onboard, our engineers offer comprehensive training sessions. If you are on a Timeplus Enterprise free trial, the best place to find support is in our Slack community. You can also reach us at support@timeplus.com.
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Do you support role-based access controls?Yes. You can configure the access entities via SQL, for both single node and cluster deployments. Learn more in our docs
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Do you support single node and cluster installations?Yes to both! Timeplus Enterprise can be easily installed on a single node, or in a multi-node cluster for high availability and horizontal scalability. Both bare metal and Kubernetes are supported.
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Do you offer a free trial?Yes! Get started with Timeplus Enterprise with a free 30-day trial, no credit card needed. Learn more
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Do you offer stable/latest releases?Yes. We recommend using stable releases for production deployment. Engineering builds are available for testing and evaluation purposes.
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Can the server configurations be customized?Yes, for sure! When you run Timeplus Enterprise in a self-hosted environment, the default settings are designed to accommodate common use cases with ease and optimal performance. The server can be configured via the web console, or via Kubernetes Helm chart, or via environment variables and local configuration files if you are running Timeplus Enterprise on bare metal. Learn more in our docs
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Which operating systems are supported?Timeplus Enterprise can be installed on Linux, Mac OS, and Windows. Linux bare metal: x64 or ARM chips: Ubuntu 20.04+, RHEL 8+, Fedora 35+, Amazon Linux 2023 Mac bare metal: Intel or Apple chips: macOS 14, macOS 15 Kubernetes: Kubernetes 1.25+, with Helm 3.12+ Windows: Please install via Docker
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What kind of support do you offer for cloud?If you are on a Timeplus Enterprise free trial, the best place to find support is in our Slack community. You can also reach us at support@timeplus.com. For cloud customers, we offer email and Slack support, within 1 business day
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Where does Timeplus store my data (cloud service)?Timeplus Enterprise Cloud is currently available in the US West 2 region of Amazon Web Services. Data is saved in high end SSD with encryptions, and automatically backed up.
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Do you charge per user?For our Timeplus Enterprise dedicated cloud service, the 14-day free trial supports up to 3 team members. The paid plan supports up to 20 team members.
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Can I change my capacity or usage limit?For CPU usage or memory, you can increase or decrease your limits any time. For storage, you can increase your limits every 6 hours. Once increased, you may not decrease your storage. To make changes to your limits in Timeplus Console, go to Workspace Settings > Plan, and click the Upgrade Plan button at the bottom of the page. Please contact us if you have any questions about your usage limits.
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How can I roll back to a previous version?Please contact us to go back to any previous versions. For Timeplus Enterprise cloud services, you can have 2 daily versions.
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Do you charge by memory usage?We don't directly charge for memory. The ratio for CPU and memory is 1:4, meaning if your CPU usage is 1, then 4GB memory is included. If your actual CPU usage is 1, but your memory usage is 6GB, we will charge you as 2 CPU.
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Is storage billed per compressed data?Yes, you can expect a compression ratio of ~3.5.
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