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CUSTOMER STORY

Duckbill Group: 
Revolutionizing Fleet Logistics with Timeplus Real-Time Analytics

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Duckbill, a leading logistics company in China, replaced their struggling Java-based fleet monitoring system with Timeplus’ real-time analytics platform.

With streaming SQL, Duckbill now monitors over 2,100 trucks in real-time, for speeding, driver fatigue, and geofencing. This upgrade has significantly improved their operational efficiency, reduced costs, and enhanced safety across their entire fleet.

THE CHALLENGE

Duckbill, China's leading container trucking fleet solution provider, faced a critical challenge: how to efficiently monitor their rapidly expanding fleet of 2,100+ trucks in real-time. Their existing Java-based system was struggling with:

Scalability issues and frequent crashes

Inflexibility in updating operational rules

High operational costs and slow response times

The Importance of Low-Latency Real-Time Analytics

The implementation of Timeplus at Duckbill represents a significant leap forward in fleet management technology. Here's why this solution is crucial for modern logistics operations:

Enhanced Safety and Compliance

By enabling real-time monitoring of speeding incidents and driver fatigue, Timeplus helps Duckbill maintain the highest safety standards. This not only protects drivers and cargo but also ensures compliance with stringent transportation regulations, reducing the risk of costly violations and accidents.

Operational Efficiency at Scale

As Duckbill's fleet grew to over 2,100 trucks, their previous system struggled to keep up. Timeplus's scalable architecture allows Duckbill to monitor and manage their entire fleet efficiently, regardless of size. This scalability ensures that as Duckbill continues to grow, their fleet management capabilities grow with them, without the need for major system overhauls.

Agility in a Dynamic Industry

The logistics industry is constantly evolving, with new regulations and operational requirements emerging regularly. Timeplus's flexible SQL-based approach allows Duckbill to quickly adapt their monitoring and alerting systems without time-consuming and costly code rewrites. This agility is crucial for maintaining a competitive edge in the fast-paced world of logistics.

Data-Driven Decision Making

By providing real-time insights into fleet operations, Timeplus empowers Duckbill's managers to make informed decisions quickly. Whether it's optimizing routes, managing driver schedules, or improving fuel efficiency, having access to up-to-the-minute data enables smarter, more effective fleet management strategies.

Improved Customer Service

In today's on-demand economy, customers expect real-time updates and precise ETAs. Timeplus's real-time tracking and geofencing capabilities allow Duckbill to provide their clients with accurate, timely information about shipment locations and expected arrival times. This level of transparency and reliability helps Duckbill build stronger, more trusting relationships with their customers.

By addressing these critical areas, Timeplus didn’t just solve Duckbill's immediate challenges – it positioned them for long-term success in an increasingly competitive and technology-driven industry. For any company managing a large fleet of vehicles, the Duckbill case study demonstrates the transformative power of real-time, scalable fleet management solutions.

Enter Timeplus

After evaluating multiple vendors and solutions, including Apache Flink, Duckbill chose Timeplus as their real-time data processing platform. Timeplus offered a comprehensive, innovative approach that addressed all of Duckbill's pain points while providing additional benefits:

Powerful Streaming SQL

Timeplus replaced Duckbill's complex Java code with flexible, easy-to-update SQL queries. This shift brought several advantages:

Simplified Development

Engineers could now write and modify monitoring logic using familiar SQL syntax, significantly reducing development time and complexity.

Rapid Iteration

Changes to operational rules could be implemented in minutes rather than days, allowing Duckbill to quickly adapt to new requirements or regulations.

Broader Accessibility

SQL's widespread use meant a larger pool of team members could contribute to and understand the monitoring system.

Cloud-Native Architecture

Timeplus's cloud-native design eliminated the need for a dedicated DevOps team to manage the monitoring infrastructure:

Effortless Scalability

The platform automatically scales to handle Duckbill's growing fleet without manual intervention.

High Availability

Built-in redundancy and fault tolerance ensure the monitoring system remains operational 24/7.

Reduced Operational Overhead

With no servers to maintain, Duckbill's team could focus on improving their core logistics operations rather than managing infrastructure.

Comprehensive Integration

Timeplus seamlessly connected with Duckbill's existing monitoring stack, providing a smooth transition and enhanced capabilities:

API-First Approach

Timeplus's comprehensive API allowed for easy integration with Duckbill's existing systems, including their IoT gateway and message queue.

Flexible Data Ingestion

The platform could ingest data from various sources, accommodating Duckbill's diverse data streams.

Customizable Alerting

Timeplus integrated with Duckbill's preferred alerting tools, ensuring critical notifications reached the right team members at the right time.

Advanced Analytics Capabilities

Timeplus brought advanced real-time analytics capabilities that were previously out of reach for Duckbill:

Complex Event Processing

The platform could detect sophisticated patterns in real-time, such as potential driver fatigue based on driving patterns.

Geospatial Analysis

Built-in geofencing capabilities allowed Duckbill to monitor and analyze truck movements relative to predefined geographical areas.

Historical and Real-Time Data Fusion

Timeplus can combine historical data with real-time streams, enabling predictive analytics and deeper insights.

User-Friendly Interface

While powerful under the hood, Timeplus also provided an intuitive user interface that democratized access to real-time data:

Interactive Dashboards

Non-technical staff could create and customize real-time dashboards without coding which are kept continuously refreshed based on the streaming SQL queries.

Ad-Hoc Queries

Analysts could run ad-hoc queries on real-time data, enabling rapid investigation of issues or exploration of optimization opportunities.

Visual Stream Lineage

A visual representation of the complex queries as a lineage graph made it easier for team members to create and modify monitoring rules off the back of refined streaming data.

KEY FEATURES IN ACTION

By leveraging these key features, Timeplus not only solved Duckbill's immediate challenges but also opened up new possibilities for optimizing their fleet operations. The platform's combination of power, flexibility, and ease of use positioned Duckbill to take full advantage of their real-time data, driving improvements in efficiency, safety, and customer satisfaction.

Real-Time Fleet Visibility

With a simple streaming SQL query, Duckbill gained instant visibility into their entire fleet’s location in real-time to plot on a live map in an Fleet operator’s dashboard.

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Geofencing Capabilities

Timeplus enables real-time geofencing alerts with its powerful spatial functions.

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Intelligent Alerting System

Speeding Detection:

As the live speed telemetry is being ingested, Timeplus enabled precise monitoring of speeding incidents within a short period of time so that the operator could alert the driver and caution them.

Fatigue Monitoring:

Timeplus's advanced windowing capabilities allow Duckbill to identify potentially fatigued drivers.

CONCLUSION

By implementing Timeplus, Duckbill achieved:

Real-time visibility

into their entire 2,100+ truck fleet

Ultra-low latency

monitoring and alerting

A flexible, scalable system

that grows with their business

Reduced operational costs

by eliminating the need for a dedicated monitoring team

Improved safety

through instant detection of speeding and fatigued driving

"We are thrilled to partner with Timeplus and gain real-time visibility to our 2000+ trucks, with much lower latency, smarter alerts and shorter Time-to-Value compared to our previous solutions."

Minfeng Xie, CTO  |  Duckbill

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